Lab Management

Read more on Eliminate fit issues with nutooth
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Eliminate fit issues with nutooth

Many dentists are frustrated with ill-fitting restorations. This frustration leads to stress and anxiety when they see a patient booked in their schedule for a crown insert, or to seat a nightguard. At Schell Dental Ceramics we understand that sometimes restorations may not seat without some adjustment and have created a fully digital modeless company…

Read more on nutooth can help fill your schedule to production goal
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nutooth can help fill your schedule to production goal

Countless dentists struggle with holes in their schedule which results in loss of revenue and the inability to keep up with the costs of running their practice. These inconsistent schedule changes are frustrating and stressful. We understand that this affects many of our dental partners and have developed a fully digital company called nutooth to…

Read more on ‘Don’t Throw it Away’
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‘Don’t Throw it Away’

Imagine that every employee who leaves due to a level of low job satisfaction (lack of opportunities, low recognition, toxic culture), walks out the door on their last day and drops the equivalent of six months of their annual salary into a waste basket…  It’s your money, your cost, your profitability. Hard to swallow? Well,…

Read more on Human Resources for Small Business Roundup
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Human Resources for Small Business Roundup

We recently had the pleasure of having Allison Guld Co-Founder of Amui come to the Learning Centre to speak to Dentists and Dental Managers about the changes in Human Resources this past year in British Columbia. Amui Inc. is changing the way organizations interact with HR by providing on-demand access to HR knowledge.  Their easy…

Read more on Treatment Plan Coordinator (TPC) – WHY does every dental office need one?
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Treatment Plan Coordinator (TPC) – WHY does every dental office need one?

Treatment plan coordinators have worked in every dental office I have ever managed or consulted for. They are an exceptional part of growing your dental practice and levels of trust and loyalty amongst your patients. Conventionally Treatment plan coordinators are dental assistants who are terrific communicators, outgoing, detailed and personalities people are immediately drawn to.…

Read more on Growing your business from the Inside Out
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Growing your business from the Inside Out

As we all know, this time of year, dental offices slow down a bit. The credit card payments have arrived, your patients are not scheduling their appointments or they are heading south for a break from the Canadian weather. Dentists, Associates and Dental Team have more time on their hands and can assist in the…

Read more on Dental Remake Lessons
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Dental Remake Lessons

In Pursuit of Zero Remakes The ‘dreaded’ re-make. The impact of remakes extends much further than time, costs and inconvenience. It has the potential to erode the confidence and trust in the dentist-lab relationship. The mutual reputations of both are compromised when the patient does not receive the desired quality outcome, incurs additional waiting time…

Read more on Employee Engagement
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Employee Engagement

Employee Engagement & Culture – The Path to Greater Results & Profitability In a previous life (career), I was the President of a large marketing & communications firm, including a national consulting practice, which specialized in helping CEO’s and leadership teams produce enhanced business results through strategic alignment, workflow productivity, employee culture, customer loyalty and…

Read more on Choosing or Evaluating your Dental Lab
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Choosing or Evaluating your Dental Lab

In Search of an Added Value Lab Partner – The ‘Brands behind the Brand’ The traditional dentist/lab relationship is shifting. There are more historic precedents than we could count, where traditional ‘client/supplier’ relationships and supply chain dynamics have been disrupted, or re-defined. From a dental practice or lab perspective the past holds many clues to…