Recently , we have noticed that there are preps coming into the lab, scanned with a 3Shape Trios, that have an irregular surface tension then the surrounding scans.
The scan of the arch has a smooth texture compared to the prep and adjacent teeth. This is generally caused by scanning the prep and surrounding teeth in ZOOM Mode. This is a mode that scans in a higher definition (HD) mode however the results are not refined yet.
Please avoid scanning in ZOOM mode for the time being and just scan the prep in the regular scan mode.
Any questions about scanning with your 3Shape Trios IOS call or email the lab and ask for Christien Kopas.