Treatment plan coordinators have worked in every dental office I have ever managed or consulted for. They are an exceptional part of growing your dental practice and levels of trust and loyalty amongst your patients. Conventionally Treatment plan coordinators are dental assistants who are terrific communicators, outgoing, detailed and personalities people are immediately drawn to.…
Doctors are always looking for ways to save—save teeth, save patients time, save money. What about saving the environment? Without even realizing it, dentistry has a huge impact in the Earth: developing film requires toxic chemicals and fixers, paper charting can use up to 10,000 pieces of paper a year. The overarching solution is to…
If you have been on our Schell Dental Website you may have noticed a Chat feature on the lower right side of the screen. This feature allows you to connect immediately with all of our dental experts while your patient may still be in the chair or at the front desk. Once you open the…
As we all know, this time of year, dental offices slow down a bit. The credit card payments have arrived, your patients are not scheduling their appointments or they are heading south for a break from the Canadian weather. Dentists, Associates and Dental Team have more time on their hands and can assist in the…
Response has been very strong to our Study Club and while we thought a women’s focus was a logical starting point, interest in our program knows no gender boundaries, so all dental professionals, come, one and all. The study club began to allow dental team, a huge majority of them being women, to attend an…
At Schell Dental we take pride in the work we have done to advance the transformation from an analogue world to a digital realm. That is why we have begun a Dental Women and Technology Study Club for dental teams to learn about new processes, social media and dental materials. We have launched a LAB…
Dental Women and Technology is a monthly social and knowledge sharing event focused on empowering Dental Support Team with information on digital technology, 3D printing, team building and navigating social media. The first event was January 18 and was held at Sandhill Winery in the Barrel Room. An exceptional venue with wine and appetizers and…
In Pursuit of Zero Remakes The ‘dreaded’ re-make. The impact of remakes extends much further than time, costs and inconvenience. It has the potential to erode the confidence and trust in the dentist-lab relationship. The mutual reputations of both are compromised when the patient does not receive the desired quality outcome, incurs additional waiting time…
Employee Engagement & Culture – The Path to Greater Results & Profitability In a previous life (career), I was the President of a large marketing & communications firm, including a national consulting practice, which specialized in helping CEO’s and leadership teams produce enhanced business results through strategic alignment, workflow productivity, employee culture, customer loyalty and…
In Search of an Added Value Lab Partner – The ‘Brands behind the Brand’ The traditional dentist/lab relationship is shifting. There are more historic precedents than we could count, where traditional ‘client/supplier’ relationships and supply chain dynamics have been disrupted, or re-defined. From a dental practice or lab perspective the past holds many clues to…